GREEN SEASON BOOKINGS
We look forward to learning more about how we can customize lessons, tours, and training for you. We give the best service when we know as many details about your needs and logistical concerns as possible. Our goal is to provide you with the best service in Hakuba. Your information will be used exclusively by Evergreen staff to better serve you, and will not be shared with any other parties.
Please spend a couple of minutes reading through our cancellation policy, and contact us if you have any questions.
A cancellation charge will be requested on all cancellations made 10 days or less before a scheduled tour/lesson/service.
- 10-7 days before: 10%
- 6-2 days before: 30%
- The day before: 50%
- Same day cancellations: 100%
Please note we do not accept cancellations left on our answer phone. Office hours are 8:00 – 5:00 every day (except January 1st – closed).
Evergreen Outdoor Center reserves the right to cancel tours due to inclement weather, insufficient bookings or events beyond our control. In this case, alternate dates may be offered or full refunds will be made.